Privacy Policy
Last updated: October 2026
Navarro Insurance Group ("Navarro", "we", "us") respects your privacy. This policy explains what information this website collects, how we use it, and the choices you have. It applies to navarroig.com only. Information you share with us as a client is governed by your service agreement and applicable insurance privacy laws.
Information you give us
When you use the contact form, we collect the information you enter: your name, company, email address, phone number, approximate number of employees, and your message. We use it only to respond to your inquiry and, if you become a client, to serve your account. Please do not submit Social Security numbers, medical information or policy numbers through the form. If you use the Nava chat assistant, the questions you type are stored with a random session identifier so we can improve the answers and understand what visitors ask; email addresses, phone numbers and identification numbers are removed from the stored text automatically. The assistant has no access to your identity and does not ask for personal information. Please do not type Social Security numbers, medical details or policy numbers into the chat.
Information collected automatically
This website does not use advertising trackers, analytics cookies or social-media pixels. Our hosting provider (Cloudflare) processes standard server logs, such as IP address, browser type and pages requested, to deliver the site securely and to block abuse. We use Cloudflare Turnstile on the contact form to prevent automated spam; Turnstile may set a functional cookie for that purpose only. To stop automated abuse of the contact form we keep, for 24 hours, a one-way hashed version of the submitting connection's IP address; the address itself is not stored.
How we protect it
Form submissions are transmitted over encrypted connections (HTTPS). Each submission is stored in a database at our hosting provider (Cloudflare, United States) so we can follow up and review the kinds of requests we receive, and it is delivered by email only to the Navarro team members responsible for your type of inquiry. Access to the stored submissions is limited to Navarro and the company that maintains this website. We do not sell, rent or share your information with third parties for their marketing.
Retention
We keep inquiry messages for as long as needed to respond and to maintain a record of our communication with you. If you become a client, records are kept as required by Texas insurance regulations.
Your choices
You may ask us at any time what information we hold about you, request a correction, or ask us to delete an inquiry that did not lead to a client relationship. Write to contact@navarroig.com or call 713-463-8880.
Links to other sites
This site links to Google Maps, Facebook and LinkedIn. Those services have their own privacy policies and we do not control them.
Children
This website is intended for businesses and adults. We do not knowingly collect information from children under 13.
Changes
We will post any changes to this policy on this page with an updated date.
Contact
Navarro Insurance Group · 7155 Old Katy Rd, Suite N245, Houston, TX 77024-2198 · 713-463-8880 · contact@navarroig.com